Support

Stuck on a quest? Here are the quick answers — and a way to reach a human.

Common questions

• Restore a purchase: Profile → Magical License → Restore Purchases. Make sure you're signed in with the Apple Account that bought it.
• iCloud sync: enable it in Profile → Settings on every device, signed into the same Apple Account. Changes usually appear within seconds.
• Widget says "Magical License required": the home-screen widget is part of the Magical License. Open the app once after purchasing and it unlocks.
• Reminders stopped arriving: check iOS Settings → Notifications → DokiDokiDo, and make sure Focus modes allow them.
• Missions missing after reinstall: if iCloud sync was on, your missions return automatically once you re-enable it.

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